Privacy Policy

Last updated: January 1, 2026

1. Introduction

Rapid Reports ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, organization)
• Patient care report data processed through our platform
• Usage data and platform analytics
• Communications with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and deliver EMS patient care reports
• Communicate with you about your account and our services
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. HIPAA Compliance

Rapid Reports is fully HIPAA compliant. We implement appropriate physical, technical, and administrative safeguards to protect Protected Health Information (PHI) in accordance with HIPAA regulations. We enter into Business Associate Agreements (BAAs) with all covered entities.

5. Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest and in transit
• Multi-factor authentication
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Comprehensive audit logging

6. Data Retention

We retain data in accordance with applicable legal requirements and our data retention policies. PHI is retained for the minimum period required by law and then securely deleted.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@rapidreports.com
Phone: (555) 123-4567